Rates

If you are a residential customer inquiring about residential rates or if you have a question about your bill, contact one of our Customer Service Representatives at 423-952-JCPB (5272), option 3 between the hours of Monday thru Friday, 8 am – 5 pm EST.


What is the “availability fee?”

The availability fee is a fixed monthly charge designed to evenly distribute costs JCPB incurs when providing electric service to customers. Examples of charges that are incurred are: meter reading, maintaining customer records, capital and maintenance costs, etc. In other words, whether customers use electricity or not it costs to provide electric service to each and every customer. All customers (i.e. residential, commercial, and industrial) are charged an availability fee.


What is the “kWh charge?”

The kWh charge is the total amount of electricity your household consumes. For example, the kWh charge is the cost of the electricity used to power all your electric appliances; such as, heating and cooling systems, water heating, televisions, lighting, washers and dryers, refrigerators and freezers, and other miscellaneous appliances.

Electricity is measured via a meter on the side of your home in kWh units. A watt is a basic measure of electricity. A kilowatt is one-thousand watts. For example, a 100 watt light bulb used for 10 hours equals one kilowatt hour.


What is the "FCA charge?"

Each month TVA implements a Fuel Cost Adjustment (FCA) that can fluctuate with TVA’s fuel and purchased power costs. Therefore, electric rates may increase or decrease slightly based on the amount TVA pays for fuel and purchased power. Learn more about TVA’s Fuel Cost Adjustment


What is the "DCRA"?

The Demand Cost Recovery Adjustment (DCRA) is an adjustment applicable to kWh usage based on the prior month's wholesale power rates paid to TVA. The adjustment accounts for changes in peak demand charges which are impacted by weather and customer usage behaviors. JCPB's peak demand to TVA is computed on the single highest one hour of usage during the wholesale period. JCPB will use a load factor calculation to determine the applicable rate, which may be a charge or credit. The DCRA rate is applicable to residential Rate 22 and small commercial Rate 40.


Residential Electric Rates

Date Availability Charge kWh Charge FCA DCRA Total kWh Charge
August 2017 $20.53 $0.07332 $0.02120 $-0.00238 $0.09214
July 2017 $20.53 $0.07332 $0.02352 $0.00500 $0.10184
June 2017 $20.53 $0.07332 $0.02151 $0.00500 $0.09983
May 2017 $20.53 $0.06823 $0.02141 $0.0050 $0.09464
April 2017 $20.53 $0.06823 $0.02080 $0.00500 $0.09403
March 2017 $20.53 $0.07020 $0.02050 $0.00255 $0.09325
February 2017 $20.53 $0.07020 $0.02172 $0.00483 $0.09675
January 2017 $20.53 $0.07020 $0.02279 $0.00277 $0.09576
December 2016 $20.53 $0.07020 $0.02401 $-0.00052 $0.09369
November 2016 $20.53 $0.06823 $0.02298 $0.00151 $0.09272
October 2016 $20.53 $0.06823 $0.02304 $0.00 $0.09127
September 2016 $18.48 $0.07128 $0.02319 $0.00 $0.09447
August 2016 $18.48 $0.07128 $0.02320 $0.00 $0.09448
July 2016 $18.48 $0.07128 $0.02336 $0.00 $0.09464
June 2016 $18.48 $0.07128 $0.01954 $0.00 $0.09082
May 2016 $18.48 $0.06631 $0.01736 $0.00 $0.08367
April 2016 $18.48 $0.06631 $0.01826 $0.00 $0.08457
March 2016 $18.48 $0.06823 $0.01847 $0.00 $0.0867
February 2016 $18.48 $0.06823 $0.01782 $0.00 $0.08605
January 2016 $18.48 $0.06823 $0.02011 $0.00 $0.08834
December 2015 $18.48 $0.06823 $0.02050 $0.00 $0.08873
November 2015 $18.48 $0.06631 $0.02206 $0.00 $0.08837
October 2015 $18.48 $0.06631 $0.02221 $0.00 $0.08852
September 2015 $14.51 $0.06924 $0.02083 $0.00 $0.09007
August 2015 $14.51 $0.06924 $0.02261 $0.00 $0.09185
July 2015 $14.51 $0.06924 $0.02353 $0.00 $0.09277
June 2015 $14.51 $0.06924 $0.02247 $0.00 $0.09171
May 2015 $14.51 $0.06442 $0.02449 $0.00 $0.08891
April 2015 $14.51 $0.06442 $0.02536 $0.00 $0.08978
March 2015 $14.51 $0.06628 $0.02068 $0.00 $0.08696
February 2015 $14.51 $0.06628 $0.02141 $0.00 $0.08769
January 2015 $14.51 $0.06628 $0.02203 $0.00 $0.08831
December 2014 $14.51 $0.06628 $0.02097 $0.00 $0.08725
November 2014 $14.51 $0.06442 $0.02017 $0.00 $0.08459
October 2014 $14.51 $0.06442 $0.02282 $0.00 $0.08724
September 2014 $14.51 $0.06761 $0.02224 $0.00 $0.08985

*For commercial and industrial rates, please go to Business & Industry/Rate Information.

* Verify Rates

Our staff is committed to providing current and accurate rate information. It is our goal to update this site as changes occur. However, rates are subject to change without notice. Customers are encouraged to verify pricing with a JCPB representative.

Terms & Conditions

Invoices are due when issued. Please pay this invoice as soon as it is received. Return payments in the enclosed envelope, pay in person at the Johnson City Power Board (JCPB) office, via the automated phone system (423-952-5727), SmartHub (jcpb.com), or visit Easy Pay for a list of other locations that accept JCPB payments. Please note recent payments may not have been deducted from the invoice.

Good payment history. A good payment history may be established by paying monthly energy invoices by the net due date.

Past due invoices. The net amount is due within 15 days from the billing date. After 15 days, a service charge of 5% will be added to the net amount due. Failure to receive an invoice does not release customers from their obligation to pay. Customers who are unable to pay, may call Customer Service at 423-952-5014 or come to the JCPB office to discuss a possible payment agreement.

Customers failing to pay invoices on time will be sent a disconnect notice. Disconnect notices indicate the due date and past due amount. Upon expiration of the notice, service may be disconnected. Receiving the next monthly invoice does not replace or void the disconnect notice.

Payment of the past due invoice is required before service is restored. A service reconnect charge will apply and a deposit or additional deposit may also be required.

Returned checks. A $30.00 fee will be charged for all returned checks.

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