Key Account Program

Name Phone
Angela Shrewsbury 423-952-5079
Patrick Phipps 423-952-5037
Josh Cole 423-952-5007
Keith Hoffman 423-952-5196
Marietta Chatman 423-952-5185
Energy Services & Marketing FAX: 423-952-5076

Infrared Scan Although all customers are of utmost importance, large commercial and industrial users have many special needs concerning their power usage. For this reason, JCPB offers a Key Accounts Program for these large power users. The purpose of the Key Accounts Program is to provide a primary contact/liaison for large commercial and industrial customers. Key accounts are those customers who use a minimum of 200 kW or greater. Pictured left, a JCPB representative is conducting an infrared scan of a commercial customer’s switch gear to test for “hot spots.”

Key account representatives can assist with the following requests, including but not limited to:

  • Billing issues
  • Energy audits
  • HVAC recommendations
  • JCPB programs and services
  • Lighting recommendations
  • Metering questions
  • Power factor analyses
  • Power quality concerns
  • Outage information
  • Rate information and analyses
  • Technical assistance

Many of these programs and services may be altered to better suit your energy needs. Contact one of our Key Account Representatives at 423-952-5142 or email for additional information.