Customers may pay their monthly energy bills by credit card. Those cards accepted are VISA, MasterCard, and Discover. (Maximum payable amount via credit card is $1,000 per month/billing period.) Any remaining amount due may be paid via e-check.
Payment by credit card may be made via the following:
- Drive-thru cashiers
- Lobby cashiers
- On-line at SmartHub
- By phone utilizing automated system: 423-282-JCPB (5272)
- By phone via a Customer Support Advocate: 423-952-5014.