TVA Complaint Resolution

TVA Provides regulatory oversight for JCPB, and other local power companies throughout the Valley, regarding rates and service practices. If you have an issue or complaint that you have not been able to resolve with JCPB, TVA's Complaint Resolution Process may be of assistance.

Website http://www.tva.com/complaintresolution
Email complaintresolution@tva.gov
Phone 1-888-289-8409