BrightRidge Administration consists of a President & CEO, executive management team and the Administrative Assistant to President & CEO. Responsibilities include overseeing the operations of the Power Board, administering policies, and supervising employees within each department.
The following lists the names and titles of BrightRidge’s administrative staff:
|Chief Executive Officer, Jeff Dykes
Contact for operational service questions or concerns.
|Administrative Assistant to CEO, Ceilya Campbell||423-952-5039|
|CFO & Chief Customer Officer, Brian Bolling||423-952-5124|
|Chief Engineering & Technology Officer, Mark Eades||423-952-5028|
|Chief Operations Officer, Rodney Metcalf||423-952-5186|
|Chief Data Officer, Eric Egan||423-952-5009|
|Human Resource Manager, Connie Crouch||423-952-5036|
TVA Provides regulatory oversight for BrightRidge, and other local power companies throughout the Valley, regarding rates and service practices. If you have an issue or complaint that you have not been able to resolve with BrightRidge, TVA's Complaint Resolution Process may be of assistance.